I. Terms of Lessons, Services and Goods

I. I. Terms of Lessons

  1. Objectives of the Lessons: the study of Ukrainian or Russian as a foreign language.
  2. Lessons are carried out via Skype or an alternative communication system.
  3. All explanations are given in English or Ukrainian/Russian (in Levels A2+).
  4. The first 30-minute lesson is free. You can have it with a few different teachers if you want.
  5. If you are not on time for trial lesson notify us and we will delay/cancel it. Otherwise, you`ll have to pay for the next lesson.
  6. Classes are paid in accordance with your chosen education program.
  7. All lessons are prepaid (except first 30-minute trial). After we agree on time and schedule.
  8. Bank charges (in case the payment is done via bank transfer) are to be covered by the participant.
  9. If you cancel an afternoon or evening lesson 4 hours prior to the lesson the payment is not charged. If the cancellation is performed later than 2 hours, you pay 50% of the cost of the lesson. If the lesson is scheduled for the morning till 12:00 (Kyiv time) you should give us a notice not later than 22:00 (Kyiv time) of the previous evening. If the student fails to inform us in advance that he wants to reschedule or cancel the lesson, the lesson is considered conducted and the lesson is debited from the student’s personal account. To cancel or reschedule the lesson you may notify any of our consultants via email, Skype or phone.
  10. In case of technical problems during the lesson (for example, problems with communication, Internet, etc.), the lesson is postponed for another time.
  11. If you pay for the classes in advance and do not get in touch within 30 days and/or do not warn about a break in the education the administration, funds for the paid study time are not refunded.
  12. If you want to terminate your lessons, we will refund your money. Pay attention that the bank fees for the refund are paid by the student.

I. II. Terms of Video Lessons

  1. Objectives of the Video Lessons: the study of Ukrainian or Russian as a foreign language.
  2. We provide the Customer with access to all materials of the provided Service within 24 hours from the moment of payment by the Customer of the Service.

II. The price and total cost of Lessons, Services and Goods

  1. The cost of Lessons, Services and Goods is set in UAH and EUR.
  2. All prices that are advertised on our Website are correct at the time of booking. However, Uaru Online reserves the right and discretion to change our prices at any time. Please check our website for up-to-date prices and special offers before you book.
  3. Lessons, Services and Goods are provided to the Customer only after 100% advance payment.
  4. The moment of payment is the moment of transfer of funds to the account of the Contractor.

III. Other conditions

  1. The Contractor reserves the right to unilaterally amend the present contract subject to prior publication of it on the website https://uaru-online.com/
  2. Payment by the Customer of Lessons, Services and Goods on the Website means the Customer’s full contract with the terms of the contract of sale (public offer).
  3. The information provided by the Customer is confidential. The Contractor uses information about the Customer solely for the purpose of providing Lessons, Services and Goods, sending notices to the Customer, etc.

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